Elaboration et validation d'un outil de mesure de la satisfaction des patients à l'hôpital
Other title
Patient satisfaction in hospitals : developpement and validation of a measurement tool
(en)
Author
LETAIEF, M1 ; MTIRAOUI, A2 ; KHALFAOUI, F1 ; SOLTANI, Ms1 ; BCHIR, A1
[1]
Département de Médecine communautaire, Faculté de Médecine de Monastir, Tunisia
[2]
Département de Médecine communautaire, Faculté de Médecine de Sousse, Tunisia
Sauf mention contraire ci-dessus, le contenu de cette notice bibliographique peut être utilisé dans le cadre d’une licence CC BY 4.0 Inist-CNRS / Unless otherwise stated above, the content of this bibliographic record may be used under a CC BY 4.0 licence by Inist-CNRS / A menos que se haya señalado antes, el contenido de este registro bibliográfico puede ser utilizado al amparo de una licencia CC BY 4.0 Inist-CNRS
"O:13:\"PanistOpenUrl\":36:{s:10:\"\u0000*\u0000openUrl\";N;s:6:\"\u0000*\u0000idc\";N;s:6:\"\u0000*\u0000fmt\";s:7:\"journal\";s:6:\"\u0000*\u0000doi\";s:0:\"\";s:6:\"\u0000*\u0000pii\";s:0:\"\";s:7:\"\u0000*\u0000pmid\";s:0:\"\";s:9:\"\u0000*\u0000atitle\";s:92:\"Elaboration et validation d'un outil de mesure de la satisfaction des patients \u00e0 l'h\u00f4pital\";s:9:\"\u0000*\u0000jtitle\";s:12:\"MHA (Sousse)\";s:9:\"\u0000*\u0000stitle\";s:12:\"MHA (Sousse)\";s:7:\"\u0000*\u0000date\";s:4:\"2002\";s:9:\"\u0000*\u0000volume\";s:2:\"14\";s:8:\"\u0000*\u0000issue\";s:2:\"39\";s:8:\"\u0000*\u0000spage\";s:2:\"55\";s:8:\"\u0000*\u0000epage\";s:2:\"62\";s:8:\"\u0000*\u0000pages\";s:0:\"\";s:7:\"\u0000*\u0000issn\";s:9:\"0330-8030\";s:8:\"\u0000*\u0000eissn\";s:0:\"\";s:9:\"\u0000*\u0000aulast\";s:7:\"LETAIEF\";s:10:\"\u0000*\u0000aufirst\";s:1:\"M\";s:9:\"\u0000*\u0000auinit\";s:0:\"\";s:10:\"\u0000*\u0000auinitm\";s:0:\"\";s:5:\"\u0000*\u0000au\";a:4:{i:0;s:11:\"MTIRAOUI, A\";i:1;s:12:\"KHALFAOUI, F\";i:2;s:11:\"SOLTANI, Ms\";i:3;s:8:\"BCHIR, A\";}s:9:\"\u0000*\u0000aucorp\";s:0:\"\";s:7:\"\u0000*\u0000isbn\";s:0:\"\";s:8:\"\u0000*\u0000coden\";s:0:\"\";s:8:\"\u0000*\u0000genre\";s:7:\"article\";s:7:\"\u0000*\u0000part\";s:0:\"\";s:9:\"\u0000*\u0000btitle\";s:0:\"\";s:8:\"\u0000*\u0000title\";s:92:\"Elaboration et validation d'un outil de mesure de la satisfaction des patients \u00e0 l'h\u00f4pital\";s:8:\"\u0000*\u0000place\";s:6:\"Sousse\";s:6:\"\u0000*\u0000pub\";s:64:\"Association africaine de microbiologie et d'hygi\u00e8ne alimentaire\";s:10:\"\u0000*\u0000edition\";s:0:\"\";s:9:\"\u0000*\u0000tpages\";s:0:\"\";s:9:\"\u0000*\u0000series\";s:0:\"\";s:8:\"\u0000*\u0000proxy\";s:30:\"http:\/\/proxyout.inist.fr:8080\/\";s:12:\"\u0000*\u0000integrite\";b:1;}"
"O:12:\"IstexOpenUrl\":35:{s:10:\"\u0000*\u0000openUrl\";N;s:6:\"\u0000*\u0000fmt\";s:7:\"journal\";s:6:\"\u0000*\u0000doi\";s:0:\"\";s:6:\"\u0000*\u0000pii\";s:0:\"\";s:7:\"\u0000*\u0000pmid\";s:0:\"\";s:9:\"\u0000*\u0000atitle\";s:92:\"Elaboration et validation d'un outil de mesure de la satisfaction des patients \u00e0 l'h\u00f4pital\";s:9:\"\u0000*\u0000jtitle\";s:12:\"MHA (Sousse)\";s:9:\"\u0000*\u0000stitle\";s:12:\"MHA (Sousse)\";s:7:\"\u0000*\u0000date\";s:4:\"2002\";s:9:\"\u0000*\u0000volume\";s:2:\"14\";s:8:\"\u0000*\u0000issue\";s:2:\"39\";s:8:\"\u0000*\u0000spage\";s:2:\"55\";s:8:\"\u0000*\u0000epage\";s:2:\"62\";s:8:\"\u0000*\u0000pages\";s:0:\"\";s:7:\"\u0000*\u0000issn\";s:9:\"0330-8030\";s:8:\"\u0000*\u0000eissn\";s:0:\"\";s:9:\"\u0000*\u0000aulast\";s:7:\"LETAIEF\";s:10:\"\u0000*\u0000aufirst\";s:1:\"M\";s:9:\"\u0000*\u0000auinit\";s:0:\"\";s:10:\"\u0000*\u0000auinitm\";s:0:\"\";s:5:\"\u0000*\u0000au\";a:4:{i:0;s:11:\"MTIRAOUI, A\";i:1;s:12:\"KHALFAOUI, F\";i:2;s:11:\"SOLTANI, Ms\";i:3;s:8:\"BCHIR, A\";}s:9:\"\u0000*\u0000aucorp\";s:0:\"\";s:7:\"\u0000*\u0000isbn\";s:0:\"\";s:8:\"\u0000*\u0000coden\";s:0:\"\";s:8:\"\u0000*\u0000genre\";s:7:\"article\";s:7:\"\u0000*\u0000part\";s:0:\"\";s:9:\"\u0000*\u0000btitle\";s:0:\"\";s:8:\"\u0000*\u0000title\";s:92:\"Elaboration et validation d'un outil de mesure de la satisfaction des patients \u00e0 l'h\u00f4pital\";s:8:\"\u0000*\u0000place\";s:6:\"Sousse\";s:6:\"\u0000*\u0000pub\";s:64:\"Association africaine de microbiologie et d'hygi\u00e8ne alimentaire\";s:10:\"\u0000*\u0000edition\";s:0:\"\";s:9:\"\u0000*\u0000tpages\";s:0:\"\";s:9:\"\u0000*\u0000series\";s:0:\"\";s:8:\"\u0000*\u0000proxy\";s:30:\"http:\/\/proxyout.inist.fr:8080\/\";s:12:\"\u0000*\u0000integrite\";b:1;}"
"O:16:\"EuropePMCOpenUrl\":35:{s:10:\"\u0000*\u0000openUrl\";N;s:6:\"\u0000*\u0000fmt\";s:7:\"journal\";s:6:\"\u0000*\u0000doi\";s:0:\"\";s:6:\"\u0000*\u0000pii\";s:0:\"\";s:7:\"\u0000*\u0000pmid\";s:0:\"\";s:9:\"\u0000*\u0000atitle\";s:92:\"Elaboration et validation d'un outil de mesure de la satisfaction des patients \u00e0 l'h\u00f4pital\";s:9:\"\u0000*\u0000jtitle\";s:12:\"MHA (Sousse)\";s:9:\"\u0000*\u0000stitle\";s:12:\"MHA (Sousse)\";s:7:\"\u0000*\u0000date\";s:4:\"2002\";s:9:\"\u0000*\u0000volume\";s:2:\"14\";s:8:\"\u0000*\u0000issue\";s:2:\"39\";s:8:\"\u0000*\u0000spage\";s:2:\"55\";s:8:\"\u0000*\u0000epage\";s:2:\"62\";s:8:\"\u0000*\u0000pages\";s:0:\"\";s:7:\"\u0000*\u0000issn\";s:9:\"0330-8030\";s:8:\"\u0000*\u0000eissn\";s:0:\"\";s:9:\"\u0000*\u0000aulast\";s:7:\"LETAIEF\";s:10:\"\u0000*\u0000aufirst\";s:1:\"M\";s:9:\"\u0000*\u0000auinit\";s:0:\"\";s:10:\"\u0000*\u0000auinitm\";s:0:\"\";s:5:\"\u0000*\u0000au\";a:4:{i:0;s:11:\"MTIRAOUI, A\";i:1;s:12:\"KHALFAOUI, F\";i:2;s:11:\"SOLTANI, Ms\";i:3;s:8:\"BCHIR, A\";}s:9:\"\u0000*\u0000aucorp\";s:0:\"\";s:7:\"\u0000*\u0000isbn\";s:0:\"\";s:8:\"\u0000*\u0000coden\";s:0:\"\";s:8:\"\u0000*\u0000genre\";s:7:\"article\";s:7:\"\u0000*\u0000part\";s:0:\"\";s:9:\"\u0000*\u0000btitle\";s:0:\"\";s:8:\"\u0000*\u0000title\";s:92:\"Elaboration et validation d'un outil de mesure de la satisfaction des patients \u00e0 l'h\u00f4pital\";s:8:\"\u0000*\u0000place\";s:6:\"Sousse\";s:6:\"\u0000*\u0000pub\";s:64:\"Association africaine de microbiologie et d'hygi\u00e8ne alimentaire\";s:10:\"\u0000*\u0000edition\";s:0:\"\";s:9:\"\u0000*\u0000tpages\";s:0:\"\";s:9:\"\u0000*\u0000series\";s:0:\"\";s:8:\"\u0000*\u0000proxy\";s:30:\"http:\/\/proxyout.inist.fr:8080\/\";s:12:\"\u0000*\u0000integrite\";b:1;}"
"O:12:\"ArXivOpenUrl\":35:{s:10:\"\u0000*\u0000openUrl\";N;s:6:\"\u0000*\u0000fmt\";s:7:\"journal\";s:6:\"\u0000*\u0000doi\";s:0:\"\";s:6:\"\u0000*\u0000pii\";s:0:\"\";s:7:\"\u0000*\u0000pmid\";s:0:\"\";s:9:\"\u0000*\u0000atitle\";s:92:\"Elaboration et validation d'un outil de mesure de la satisfaction des patients \u00e0 l'h\u00f4pital\";s:9:\"\u0000*\u0000jtitle\";s:12:\"MHA (Sousse)\";s:9:\"\u0000*\u0000stitle\";s:12:\"MHA (Sousse)\";s:7:\"\u0000*\u0000date\";s:4:\"2002\";s:9:\"\u0000*\u0000volume\";s:2:\"14\";s:8:\"\u0000*\u0000issue\";s:2:\"39\";s:8:\"\u0000*\u0000spage\";s:2:\"55\";s:8:\"\u0000*\u0000epage\";s:2:\"62\";s:8:\"\u0000*\u0000pages\";s:0:\"\";s:7:\"\u0000*\u0000issn\";s:9:\"0330-8030\";s:8:\"\u0000*\u0000eissn\";s:0:\"\";s:9:\"\u0000*\u0000aulast\";s:7:\"LETAIEF\";s:10:\"\u0000*\u0000aufirst\";s:1:\"M\";s:9:\"\u0000*\u0000auinit\";s:0:\"\";s:10:\"\u0000*\u0000auinitm\";s:0:\"\";s:5:\"\u0000*\u0000au\";a:4:{i:0;s:11:\"MTIRAOUI, A\";i:1;s:12:\"KHALFAOUI, F\";i:2;s:11:\"SOLTANI, Ms\";i:3;s:8:\"BCHIR, A\";}s:9:\"\u0000*\u0000aucorp\";s:0:\"\";s:7:\"\u0000*\u0000isbn\";s:0:\"\";s:8:\"\u0000*\u0000coden\";s:0:\"\";s:8:\"\u0000*\u0000genre\";s:7:\"article\";s:7:\"\u0000*\u0000part\";s:0:\"\";s:9:\"\u0000*\u0000btitle\";s:0:\"\";s:8:\"\u0000*\u0000title\";s:92:\"Elaboration et validation d'un outil de mesure de la satisfaction des patients \u00e0 l'h\u00f4pital\";s:8:\"\u0000*\u0000place\";s:6:\"Sousse\";s:6:\"\u0000*\u0000pub\";s:64:\"Association africaine de microbiologie et d'hygi\u00e8ne alimentaire\";s:10:\"\u0000*\u0000edition\";s:0:\"\";s:9:\"\u0000*\u0000tpages\";s:0:\"\";s:9:\"\u0000*\u0000series\";s:0:\"\";s:8:\"\u0000*\u0000proxy\";s:30:\"http:\/\/proxyout.inist.fr:8080\/\";s:12:\"\u0000*\u0000integrite\";b:1;}"