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Assessing asymmetric response effect of behavioral intention to service quality in an integrated psychological decision-making process model of intercity bus passengers : a case of Taiwan

Author
LIN, Jiun-Hung1 ; LEE, Tzong-Ru2 ; JEN, William1
[1] Department of Transportation Technology and Management, National Chiao-Tung University, Hsinchu, Taiwan, Province of China
[2] Department of Marketing, National Chung-Hsing University, Taichung, Taiwan, Province of China
Source

Transportation. 2008, Vol 35, Num 1, pp 129-144, 16 p ; ref : 1 p

CODEN
TNPRDN
ISSN
0049-4488
Scientific domain
Transportation
Publisher
Springer, Dordrecht
Publication country
Netherlands
Document type
Article
Language
English
Author keyword
Loss aversion Repurchase intentions SERVQUAL model Service quality
Keyword (fr)
Analyse comportementale Autobus Enquête Etude cas Etude théorique Intention Modélisation Prise de décision Psychologie Qualité service Questionnaire Transport interurbain Transport voyageur Taiwan Asie
Keyword (en)
Behavioral analysis Bus Survey Case study Theoretical study Intention Modeling Decision making Psychology Service quality Questionnaire Interurban transportation Passenger transportation Taiwan Asia
Keyword (es)
Análisis conductual Autobus Encuesta Estudio caso Estudio teórico Intencíon Modelización Toma decision Psicología Calidad servicio Cuestionario Transporte interurbano Transporte pasajero Taiwan Asia
Classification
Pascal
001 Exact sciences and technology / 001D Applied sciences / 001D15 Ground, air and sea transportation, marine construction / 001D15A General

Pascal
001 Exact sciences and technology / 001D Applied sciences / 001D15 Ground, air and sea transportation, marine construction / 001D15C Road transportation and traffic

Discipline
Building. Public works. Transport. Civil engineering
Origin
Inist-CNRS
Database
PASCAL
INIST identifier
19946460

Sauf mention contraire ci-dessus, le contenu de cette notice bibliographique peut être utilisé dans le cadre d’une licence CC BY 4.0 Inist-CNRS / Unless otherwise stated above, the content of this bibliographic record may be used under a CC BY 4.0 licence by Inist-CNRS / A menos que se haya señalado antes, el contenido de este registro bibliográfico puede ser utilizado al amparo de una licencia CC BY 4.0 Inist-CNRS

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