Electronic service delivery in a multi-channel public sector : an assessment of the government of Canada
- Author
- ROY, Jeffrey1
[1] Faculty of Management, Dalhousie University School of Public Administration, Halifax, Nova Scotia, B3H 3J5, Canada - Issue title
- Making sense of the e-phenomenon
- Author (monograph)
- LI, Feng (Editor)
[1] Business School, University of Newcastle Upon Tyne, Newcastle Upon Tyne, NE1 7RU, United Kingdom - Source
International journal of information technology and management. 2007, Vol 6, Num 2-4, pp 148-169, 22 p ; ref : 2 p.3/4
- ISSN
- 1461-4111
- Scientific domain
- Documentation; Management
- Publisher
- Inderscience Publishers, Genève
- Publication country
- Switzerland
- Document type
- Article
- Language
- English
- Author keyword
- collaboration delivery electronic governance government integration interoperability management politics service
- Keyword (fr)
- Administration électronique Changement organisationnel Evaluation Gouvernance Politique information Secteur public Service utilisateur Canada Amérique du Nord Amérique
- Keyword (en)
- Electronic government Organizational change Evaluation Governance Information policy Public sector User service Canada North America America
- Keyword (es)
- Administración electrónica Cambio organizacional Evaluación Gobernanza Política información Sector público Servicio usuario Canadá America del norte America
- Classification
- Pascal
- 001 Exact sciences and technology / 001A Sciences and techniques of general use / 001A01 Information science. Documentation / 001A01G Information and communication technologies / 001A01G02 Information technologies: storage media, equipment / 001A01G02B Applications (e.g. Digitizing,...) / 001A01G02B1 Electronic government
- Francis
- 790 Information and communication sciences / 790-H Information and communication technologies / 790-H02 Information technologies: storage media, equipment / 790-H02B Applications / 790-H02B1 Electronic government
- Discipline
- Sciences of information and communication
- Origin
- Inist-CNRS
- Database
- FRANCIS ; PASCAL
- INIST identifier
- 18959585
Sauf mention contraire ci-dessus, le contenu de cette notice bibliographique peut être utilisé dans le cadre d’une licence CC BY 4.0 Inist-CNRS / Unless otherwise stated above, the content of this bibliographic record may be used under a CC BY 4.0 licence by Inist-CNRS / A menos que se haya señalado antes, el contenido de este registro bibliográfico puede ser utilizado al amparo de una licencia CC BY 4.0 Inist-CNRS
Access to the document
Install on your browser
DOI
10.1504/IJITM.2007.013998 
https://dx.doi.org/10.1504/IJITM.2007.013998
"O:13:\"PanistOpenUrl\":36:{s:10:\"\u0000*\u0000openUrl\";N;s:6:\"\u0000*\u0000idc\";N;s:6:\"\u0000*\u0000fmt\";s:7:\"journal\";s:6:\"\u0000*\u0000doi\";s:25:\"10.1504\/IJITM.2007.013998\";s:6:\"\u0000*\u0000pii\";s:0:\"\";s:7:\"\u0000*\u0000pmid\";s:0:\"\";s:9:\"\u0000*\u0000atitle\";s:104:\"Electronic service delivery in a multi-channel public sector : an assessment of the government of Canada\";s:9:\"\u0000*\u0000jtitle\";s:62:\"International journal of information technology and management\";s:9:\"\u0000*\u0000stitle\";s:27:\"Int. j. inf. technol. manag\";s:7:\"\u0000*\u0000date\";s:4:\"2007\";s:9:\"\u0000*\u0000volume\";s:1:\"6\";s:8:\"\u0000*\u0000issue\";s:3:\"2-4\";s:8:\"\u0000*\u0000spage\";s:3:\"148\";s:8:\"\u0000*\u0000epage\";s:3:\"169\";s:8:\"\u0000*\u0000pages\";s:0:\"\";s:7:\"\u0000*\u0000issn\";s:9:\"1461-4111\";s:8:\"\u0000*\u0000eissn\";s:0:\"\";s:9:\"\u0000*\u0000aulast\";s:3:\"ROY\";s:10:\"\u0000*\u0000aufirst\";s:7:\"Jeffrey\";s:9:\"\u0000*\u0000auinit\";s:0:\"\";s:10:\"\u0000*\u0000auinitm\";s:0:\"\";s:5:\"\u0000*\u0000au\";a:0:{}s:9:\"\u0000*\u0000aucorp\";s:0:\"\";s:7:\"\u0000*\u0000isbn\";s:0:\"\";s:8:\"\u0000*\u0000coden\";s:0:\"\";s:8:\"\u0000*\u0000genre\";s:7:\"article\";s:7:\"\u0000*\u0000part\";s:0:\"\";s:9:\"\u0000*\u0000btitle\";s:32:\"Making sense of the e-phenomenon\";s:8:\"\u0000*\u0000title\";s:104:\"Electronic service delivery in a multi-channel public sector : an assessment of the government of Canada\";s:8:\"\u0000*\u0000place\";s:7:\"Gen\u00e8ve\";s:6:\"\u0000*\u0000pub\";s:23:\"Inderscience Publishers\";s:10:\"\u0000*\u0000edition\";s:0:\"\";s:9:\"\u0000*\u0000tpages\";s:2:\"22\";s:9:\"\u0000*\u0000series\";s:0:\"\";s:8:\"\u0000*\u0000proxy\";s:30:\"http:\/\/proxyout.inist.fr:8080\/\";s:12:\"\u0000*\u0000integrite\";b:1;}"
Panist access
"O:12:\"IstexOpenUrl\":35:{s:10:\"\u0000*\u0000openUrl\";N;s:6:\"\u0000*\u0000fmt\";s:7:\"journal\";s:6:\"\u0000*\u0000doi\";s:25:\"10.1504\/IJITM.2007.013998\";s:6:\"\u0000*\u0000pii\";s:0:\"\";s:7:\"\u0000*\u0000pmid\";s:0:\"\";s:9:\"\u0000*\u0000atitle\";s:104:\"Electronic service delivery in a multi-channel public sector : an assessment of the government of Canada\";s:9:\"\u0000*\u0000jtitle\";s:62:\"International journal of information technology and management\";s:9:\"\u0000*\u0000stitle\";s:27:\"Int. j. inf. technol. manag\";s:7:\"\u0000*\u0000date\";s:4:\"2007\";s:9:\"\u0000*\u0000volume\";s:1:\"6\";s:8:\"\u0000*\u0000issue\";s:3:\"2-4\";s:8:\"\u0000*\u0000spage\";s:3:\"148\";s:8:\"\u0000*\u0000epage\";s:3:\"169\";s:8:\"\u0000*\u0000pages\";s:0:\"\";s:7:\"\u0000*\u0000issn\";s:9:\"1461-4111\";s:8:\"\u0000*\u0000eissn\";s:0:\"\";s:9:\"\u0000*\u0000aulast\";s:3:\"ROY\";s:10:\"\u0000*\u0000aufirst\";s:7:\"Jeffrey\";s:9:\"\u0000*\u0000auinit\";s:0:\"\";s:10:\"\u0000*\u0000auinitm\";s:0:\"\";s:5:\"\u0000*\u0000au\";a:0:{}s:9:\"\u0000*\u0000aucorp\";s:0:\"\";s:7:\"\u0000*\u0000isbn\";s:0:\"\";s:8:\"\u0000*\u0000coden\";s:0:\"\";s:8:\"\u0000*\u0000genre\";s:7:\"article\";s:7:\"\u0000*\u0000part\";s:0:\"\";s:9:\"\u0000*\u0000btitle\";s:32:\"Making sense of the e-phenomenon\";s:8:\"\u0000*\u0000title\";s:104:\"Electronic service delivery in a multi-channel public sector : an assessment of the government of Canada\";s:8:\"\u0000*\u0000place\";s:7:\"Gen\u00e8ve\";s:6:\"\u0000*\u0000pub\";s:23:\"Inderscience Publishers\";s:10:\"\u0000*\u0000edition\";s:0:\"\";s:9:\"\u0000*\u0000tpages\";s:2:\"22\";s:9:\"\u0000*\u0000series\";s:0:\"\";s:8:\"\u0000*\u0000proxy\";s:30:\"http:\/\/proxyout.inist.fr:8080\/\";s:12:\"\u0000*\u0000integrite\";b:1;}"
Istex access
"O:16:\"UnpaywallOpenUrl\":35:{s:8:\"\u0000*\u0000email\";s:27:\"assistance-portail@inist.fr\";s:6:\"\u0000*\u0000fmt\";N;s:6:\"\u0000*\u0000doi\";s:25:\"10.1504\/IJITM.2007.013998\";s:6:\"\u0000*\u0000pii\";N;s:7:\"\u0000*\u0000pmid\";N;s:9:\"\u0000*\u0000atitle\";N;s:9:\"\u0000*\u0000jtitle\";N;s:9:\"\u0000*\u0000stitle\";N;s:7:\"\u0000*\u0000date\";N;s:9:\"\u0000*\u0000volume\";N;s:8:\"\u0000*\u0000issue\";N;s:8:\"\u0000*\u0000spage\";N;s:8:\"\u0000*\u0000epage\";N;s:8:\"\u0000*\u0000pages\";N;s:7:\"\u0000*\u0000issn\";N;s:8:\"\u0000*\u0000eissn\";N;s:9:\"\u0000*\u0000aulast\";N;s:10:\"\u0000*\u0000aufirst\";N;s:9:\"\u0000*\u0000auinit\";N;s:10:\"\u0000*\u0000auinitm\";N;s:5:\"\u0000*\u0000au\";N;s:9:\"\u0000*\u0000aucorp\";N;s:7:\"\u0000*\u0000isbn\";N;s:8:\"\u0000*\u0000coden\";N;s:8:\"\u0000*\u0000genre\";N;s:7:\"\u0000*\u0000part\";N;s:9:\"\u0000*\u0000btitle\";N;s:8:\"\u0000*\u0000title\";N;s:8:\"\u0000*\u0000place\";N;s:6:\"\u0000*\u0000pub\";N;s:10:\"\u0000*\u0000edition\";N;s:9:\"\u0000*\u0000tpages\";N;s:9:\"\u0000*\u0000series\";N;s:8:\"\u0000*\u0000proxy\";s:30:\"http:\/\/proxyout.inist.fr:8080\/\";s:12:\"\u0000*\u0000integrite\";N;}"
Unpaywall access
"O:16:\"EuropePMCOpenUrl\":35:{s:10:\"\u0000*\u0000openUrl\";N;s:6:\"\u0000*\u0000fmt\";s:7:\"journal\";s:6:\"\u0000*\u0000doi\";s:25:\"10.1504\/IJITM.2007.013998\";s:6:\"\u0000*\u0000pii\";s:0:\"\";s:7:\"\u0000*\u0000pmid\";s:0:\"\";s:9:\"\u0000*\u0000atitle\";s:104:\"Electronic service delivery in a multi-channel public sector : an assessment of the government of Canada\";s:9:\"\u0000*\u0000jtitle\";s:62:\"International journal of information technology and management\";s:9:\"\u0000*\u0000stitle\";s:27:\"Int. j. inf. technol. manag\";s:7:\"\u0000*\u0000date\";s:4:\"2007\";s:9:\"\u0000*\u0000volume\";s:1:\"6\";s:8:\"\u0000*\u0000issue\";s:3:\"2-4\";s:8:\"\u0000*\u0000spage\";s:3:\"148\";s:8:\"\u0000*\u0000epage\";s:3:\"169\";s:8:\"\u0000*\u0000pages\";s:0:\"\";s:7:\"\u0000*\u0000issn\";s:9:\"1461-4111\";s:8:\"\u0000*\u0000eissn\";s:0:\"\";s:9:\"\u0000*\u0000aulast\";s:3:\"ROY\";s:10:\"\u0000*\u0000aufirst\";s:7:\"Jeffrey\";s:9:\"\u0000*\u0000auinit\";s:0:\"\";s:10:\"\u0000*\u0000auinitm\";s:0:\"\";s:5:\"\u0000*\u0000au\";a:0:{}s:9:\"\u0000*\u0000aucorp\";s:0:\"\";s:7:\"\u0000*\u0000isbn\";s:0:\"\";s:8:\"\u0000*\u0000coden\";s:0:\"\";s:8:\"\u0000*\u0000genre\";s:7:\"article\";s:7:\"\u0000*\u0000part\";s:0:\"\";s:9:\"\u0000*\u0000btitle\";s:32:\"Making sense of the e-phenomenon\";s:8:\"\u0000*\u0000title\";s:104:\"Electronic service delivery in a multi-channel public sector : an assessment of the government of Canada\";s:8:\"\u0000*\u0000place\";s:7:\"Gen\u00e8ve\";s:6:\"\u0000*\u0000pub\";s:23:\"Inderscience Publishers\";s:10:\"\u0000*\u0000edition\";s:0:\"\";s:9:\"\u0000*\u0000tpages\";s:2:\"22\";s:9:\"\u0000*\u0000series\";s:0:\"\";s:8:\"\u0000*\u0000proxy\";s:30:\"http:\/\/proxyout.inist.fr:8080\/\";s:12:\"\u0000*\u0000integrite\";b:1;}"
Europe PubMed Central access
"O:11:\"BaseOpenUrl\":35:{s:10:\"\u0000*\u0000openUrl\";N;s:6:\"\u0000*\u0000fmt\";s:7:\"journal\";s:6:\"\u0000*\u0000doi\";s:25:\"10.1504\/IJITM.2007.013998\";s:6:\"\u0000*\u0000pii\";s:0:\"\";s:7:\"\u0000*\u0000pmid\";s:0:\"\";s:9:\"\u0000*\u0000atitle\";s:104:\"Electronic service delivery in a multi-channel public sector : an assessment of the government of Canada\";s:9:\"\u0000*\u0000jtitle\";s:62:\"International journal of information technology and management\";s:9:\"\u0000*\u0000stitle\";s:27:\"Int. j. inf. technol. manag\";s:7:\"\u0000*\u0000date\";s:4:\"2007\";s:9:\"\u0000*\u0000volume\";s:1:\"6\";s:8:\"\u0000*\u0000issue\";s:3:\"2-4\";s:8:\"\u0000*\u0000spage\";s:3:\"148\";s:8:\"\u0000*\u0000epage\";s:3:\"169\";s:8:\"\u0000*\u0000pages\";s:0:\"\";s:7:\"\u0000*\u0000issn\";s:9:\"1461-4111\";s:8:\"\u0000*\u0000eissn\";s:0:\"\";s:9:\"\u0000*\u0000aulast\";s:3:\"ROY\";s:10:\"\u0000*\u0000aufirst\";s:7:\"Jeffrey\";s:9:\"\u0000*\u0000auinit\";s:0:\"\";s:10:\"\u0000*\u0000auinitm\";s:0:\"\";s:5:\"\u0000*\u0000au\";a:0:{}s:9:\"\u0000*\u0000aucorp\";s:0:\"\";s:7:\"\u0000*\u0000isbn\";s:0:\"\";s:8:\"\u0000*\u0000coden\";s:0:\"\";s:8:\"\u0000*\u0000genre\";s:7:\"article\";s:7:\"\u0000*\u0000part\";s:0:\"\";s:9:\"\u0000*\u0000btitle\";s:32:\"Making sense of the e-phenomenon\";s:8:\"\u0000*\u0000title\";s:104:\"Electronic service delivery in a multi-channel public sector : an assessment of the government of Canada\";s:8:\"\u0000*\u0000place\";s:7:\"Gen\u00e8ve\";s:6:\"\u0000*\u0000pub\";s:23:\"Inderscience Publishers\";s:10:\"\u0000*\u0000edition\";s:0:\"\";s:9:\"\u0000*\u0000tpages\";s:2:\"22\";s:9:\"\u0000*\u0000series\";s:0:\"\";s:8:\"\u0000*\u0000proxy\";s:30:\"http:\/\/proxyout.inist.fr:8080\/\";s:12:\"\u0000*\u0000integrite\";b:1;}"
Base Search access
"O:12:\"ArXivOpenUrl\":35:{s:10:\"\u0000*\u0000openUrl\";N;s:6:\"\u0000*\u0000fmt\";s:7:\"journal\";s:6:\"\u0000*\u0000doi\";s:25:\"10.1504\/IJITM.2007.013998\";s:6:\"\u0000*\u0000pii\";s:0:\"\";s:7:\"\u0000*\u0000pmid\";s:0:\"\";s:9:\"\u0000*\u0000atitle\";s:104:\"Electronic service delivery in a multi-channel public sector : an assessment of the government of Canada\";s:9:\"\u0000*\u0000jtitle\";s:62:\"International journal of information technology and management\";s:9:\"\u0000*\u0000stitle\";s:27:\"Int. j. inf. technol. manag\";s:7:\"\u0000*\u0000date\";s:4:\"2007\";s:9:\"\u0000*\u0000volume\";s:1:\"6\";s:8:\"\u0000*\u0000issue\";s:3:\"2-4\";s:8:\"\u0000*\u0000spage\";s:3:\"148\";s:8:\"\u0000*\u0000epage\";s:3:\"169\";s:8:\"\u0000*\u0000pages\";s:0:\"\";s:7:\"\u0000*\u0000issn\";s:9:\"1461-4111\";s:8:\"\u0000*\u0000eissn\";s:0:\"\";s:9:\"\u0000*\u0000aulast\";s:3:\"ROY\";s:10:\"\u0000*\u0000aufirst\";s:7:\"Jeffrey\";s:9:\"\u0000*\u0000auinit\";s:0:\"\";s:10:\"\u0000*\u0000auinitm\";s:0:\"\";s:5:\"\u0000*\u0000au\";a:0:{}s:9:\"\u0000*\u0000aucorp\";s:0:\"\";s:7:\"\u0000*\u0000isbn\";s:0:\"\";s:8:\"\u0000*\u0000coden\";s:0:\"\";s:8:\"\u0000*\u0000genre\";s:7:\"article\";s:7:\"\u0000*\u0000part\";s:0:\"\";s:9:\"\u0000*\u0000btitle\";s:32:\"Making sense of the e-phenomenon\";s:8:\"\u0000*\u0000title\";s:104:\"Electronic service delivery in a multi-channel public sector : an assessment of the government of Canada\";s:8:\"\u0000*\u0000place\";s:7:\"Gen\u00e8ve\";s:6:\"\u0000*\u0000pub\";s:23:\"Inderscience Publishers\";s:10:\"\u0000*\u0000edition\";s:0:\"\";s:9:\"\u0000*\u0000tpages\";s:2:\"22\";s:9:\"\u0000*\u0000series\";s:0:\"\";s:8:\"\u0000*\u0000proxy\";s:30:\"http:\/\/proxyout.inist.fr:8080\/\";s:12:\"\u0000*\u0000integrite\";b:1;}"
arXiv access
