Virtual agents in retail web sites: Benefits of simulated social interaction for older users
- Author
- CHATTARAMAN, Veena1 ; KWON, Wi-Suk1 ; GILBERT, Juan E2
[1] Department of Consumer Affairs, Auburn University, United States
[2] School of Computing, Clemson University, United States - Source
Computers in human behavior. 2012, Vol 28, Num 6, pp 2055-2066, 12 p ; ref : 1 p.1/4
- CODEN
- CHBEEQ
- ISSN
- 0747-5632
- Scientific domain
- Psychology, psychopathology, psychiatry
- Publisher
- Elsevier, Kidlington
- Publication country
- United Kingdom
- Document type
- Article
- Language
- English
- Author keyword
- Older users Online retailing Patronage intent Social support Trust Virtual agents
- Keyword (fr)
- Commerce électronique Confiance sociale Intention Interaction sociale Internet Personne âgée Site Web Soutien social Agent virtuel Homme
- Keyword (en)
- Electronic trade Trust Intention Social interaction Internet Elderly Web site Social support Human
- Keyword (es)
- Comercio electronico Confianza social Intencíon Interacción social Internet Anciano Sitio Web Apoyo social Hombre
- Classification
- Pascal
- 002 Biological and medical sciences / 002A Fundamental and applied biological sciences. Psychology / 002A26 Psychology. Psychophysiology / 002A26Q Applied psychology / 002A26Q05 Advertising. Marketing. Consume behavior
- Francis
- 770 Psychology. Psychoanalysis. Psychiatry / 770-B Psychology. Psychophysiology / 770-B17 Applied psychology / 770-B17E Advertising. Marketing. Consume behavior
- Discipline
- Psychology. Ethology
- Origin
- Inist-CNRS
- Database
- FRANCIS ; PASCAL
- INIST identifier
- 26340545
Sauf mention contraire ci-dessus, le contenu de cette notice bibliographique peut être utilisé dans le cadre d’une licence CC BY 4.0 Inist-CNRS / Unless otherwise stated above, the content of this bibliographic record may be used under a CC BY 4.0 licence by Inist-CNRS / A menos que se haya señalado antes, el contenido de este registro bibliográfico puede ser utilizado al amparo de una licencia CC BY 4.0 Inist-CNRS
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DOI
10.1016/j.chb.2012.06.009 
https://dx.doi.org/10.1016/j.chb.2012.06.009
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