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An explorative study of shopper-based salient e-servicescape attributes: A Means-End Chain approach

Author
KIM PIEW LAI1 ; SIONG CHOY CHONG2 ; HISHAMUDDIN BIN ISMAIL1 ; YOON KIN TONG, David1
[1] Faculty of Business, Multimedia University, Jalan Ayer Keroh Lama, 75450 Melaka, Malaysia
[2] Finance Accreditation Agency, 12-1 Level 12, Tower 3 Avenue 7. The Horizon 2, Bangsar South, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia
Source

International journal of information management. 2014, Vol 34, Num 4, pp 517-532, 16 p ; ref : 1 p.3/4

CODEN
IJMAED
ISSN
0268-4012
Scientific domain
Information and communication sciences; Documentation
Publisher
Elsevier, Kidlington
Publication country
United Kingdom
Document type
Article
Language
English
Author keyword
Laddering technique MEC approach Qualitative study Salient attribute Shopping web site e-Servicescape
Keyword (fr)
Chaîne
Keyword (en)
Chain
Keyword (es)
Cadena
Classification
Pascal
001 Exact sciences and technology / 001A Sciences and techniques of general use / 001A01 Information science. Documentation / 001A01A Library and information science. General aspects / 001A01A05 Use and user studies. Information needs

Pascal
001 Exact sciences and technology / 001A Sciences and techniques of general use / 001A01 Information science. Documentation / 001A01B Information service management / 001A01B01 Information system management

Francis
790 Information and communication sciences / 790-B Library and information science. General aspects / 790-B05 Use and user studies. Information needs

Francis
790 Information and communication sciences / 790-C Information service management / 790-C01 Information system management

Discipline
Sciences of information and communication
Origin
Inist-CNRS
Database
FRANCIS ; PASCAL
INIST identifier
28541723

Sauf mention contraire ci-dessus, le contenu de cette notice bibliographique peut être utilisé dans le cadre d’une licence CC BY 4.0 Inist-CNRS / Unless otherwise stated above, the content of this bibliographic record may be used under a CC BY 4.0 licence by Inist-CNRS / A menos que se haya señalado antes, el contenido de este registro bibliográfico puede ser utilizado al amparo de una licencia CC BY 4.0 Inist-CNRS

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