The Citizen-Consumer as Industrial Relations Actor: New Ways of Working and the End-user in Social CareKESSLER, Ian; BACH, Stephen.British journal of industrial relations. 2011, Vol 49, Num 1, pp 80-102, issn 0007-1080, 23 p.Article

Steward organization in a professional union: The case of the Royal College of nursingKESSLER, Ian; HERON, Paul.British Journal of Industrial Relations. 2001, Vol 39, Num 3, pp 367-391, issn 0007-1080Article

The consequences of assistant roles in the public services : Degradation or empowerment? = Les conséquences des rôles d'assistant dans les services publics : pour le pire ou pour le meilleur ?BACH, Stephen; KESSLER, Ian; HERON, Paul et al.Human relations (New York, NY). 2007, Vol 60, Num 9, pp 1267-1292, issn 0018-7267, 26 p.Article

Opening the window: Managing death in the workplaceKESSLER, Ian; HERON, Paul; DOPSON, Sue et al.Human relations (New York, NY). 2012, Vol 65, Num 3, pp 291-312, issn 0018-7267, 22 p.Article

Exploring reciprocity through the lens of the psychological contract: Employee and employer perspectivesCOYLE-SHAPIRO, Jacqueline A.-M; KESSLER, Ian.European journal of work and organizational psychology (Print). 2002, Vol 11, Num 1, pp 69-86, issn 1359-432XArticle