Success, Failure, Innovation and Uncertainty in Changing Times : A Selective Bibliography of Literature on Reference Services Since the 1980sCARLIN, Anna.The Reference librarian. 2007, Num 100, pp 31-40, issn 0276-3877, 10 p.Article

Virtual reference services and instruction : An assessmentMOYO, Lesley M.The Reference librarian. 2006, Num 95-96, pp 213-230, issn 0276-3877, 18 p.Article

Evolution to Revolution to Chaos? Reference in transitionABRAM, Stephen.Searcher (Medford, N.J). 2008, Vol 16, Num 8, pp 42-48, issn 1070-4795, 7 p.Article

Text Message Reference Service: Five Years LaterSTAHR, Beth.The Reference librarian. 2011, Vol 52, Num 1-2, pp 9-19, issn 0276-3877, 11 p.Article

Reference Services Over the Past Century : Moving from the Center to the FringesMILLER, William.The Reference librarian. 2007, Num 100, pp 3-7, issn 0276-3877, 5 p.Article

Reference Services TODAY And TOMORROWGILSON, Thomas V.Searcher (Medford, N.J). 2011, Vol 19, Num 7, pp 32-35, issn 1070-4795, 4 p.Article

The case for non-intrusive research: A virtual reference librarian's perspectiveJENSEN, Bruce.The Reference librarian. 2004, Num 85, pp 139-149, issn 0276-3877, 11 p.Article

Do We Do It Well? A Bibliographic Essay on the Evaluation of Reference EffectivenessRIMLAND, Emily L.The Reference librarian. 2007, Num 98, pp 41-55, issn 0276-3877, 15 p.Article

Study on the collaboration mechanism of the virtual reference serviceYI JIN; MIN HUANG; HAOMING LIN et al.Electronic library. 2007, Vol 25, Num 6, pp 733-740, issn 0264-0473, 8 p.Article

Good Models of Reference Service Transactions : Applying Quantitative Concepts to Generate Nine Characteristic Attributes of SoundnessRICHARDSON, John.The Reference librarian. 2009, Num 2, pp 159-177, issn 0276-3877, 19 p.Article

Communication, Face Saving, and Anxiety at an Academic Library's Virtual Reference ServiceOWENS, Tammi M.Internet reference services quarterly. 2013, Vol 18, Num 2, pp 139-168, issn 1087-5301, 30 p.Article

Launching a Text a Librarian Service: Cornell's Preliminary ExperiencesCOLE, Virginia; KRKOSKA, Baseema B.The Reference librarian. 2011, Vol 52, Num 1-2, pp 3-8, issn 0276-3877, 6 p.Article

Looking to Connect : Technical Challenges that Impede the Growth of Virtual ReferenceSTORMONT, Sam.Reference and user services quarterly. 2007, Vol 47, Num 2, pp 114-119, issn 1094-9054, 6 p.Article

Digital versus non-digital reference: ask a librarian online and offlineWEST, Jessamyn.The Reference librarian. 2004, Num 85, issn 0276-3877, 190 p.Serial Issue

Are Reference Desks Dying Out? Librarians Struggle to Redefine-and in Some Cases Eliminate-the Venerable InstitutionCARLSON, Scott.The Reference librarian. 2007, Num 100, pp 25-30, issn 0276-3877, 6 p.Article

Still Shaking the Conceptual Foundations of Reference : A PerspectiveCAMPBELL, Jerry D.The Reference librarian. 2007, Num 100, pp 21-24, issn 0276-3877, 4 p.Article

Discovering how information seekers seek : methods of measuring reference collection useBIGGS, M.The Reference librarian. 1990, Num 29, pp 103-117, issn 0276-3877, 15 p.Article

Reference service in university libraries : a practical approachTIWARI, P. C.Herald of library science. 1989, Vol 28, Num 4, pp 337-342, issn 0018-0521, 6 p.Article

Resource description and access: cataloging standards affect reference serviceKEENAN, Teressa M.Reference services review. 2014, Vol 42, Num 3, pp 446-466, issn 0090-7324, 21 p.Article

Reference, In-Depth Research Assistance, and Administrative AssistanceSTEM, David.Science & technology libraries (New York, NY). 2008, Vol 28, Num 1-2, pp 23-43, issn 0194-262X, 21 p.Article

Basic reference courses in ALA-accredited library schoolsBROADWAY, M. D; SMITH, N. M.The Reference librarian. 1989, Num 25-26, pp 431-448, issn 0276-3877, 18 p.Article

Teaching performance measurement for reference serviceMCNALLY, P. F.The Reference librarian. 1989, Num 25-26, pp 591-600, issn 0276-3877, 10 p.Article

Reference Reviewed and Re-Envisioned: Revamping Librarian and Desk-Centric Services with LibStARs and LibAnswersSTEVENS, Christy R.The Journal of academic librarianship. 2013, Vol 39, Num 2, pp 202-214, issn 0099-1333, 13 p.Article

Unanswerable questions at the IPL: user expectations of e-mail referenceWESTBROOK, Lynn.Journal of documentation. 2009, Vol 65, Num 3, pp 367-395, issn 0022-0418, 29 p.Article

Peer reference revisited: Evolution of a peer-reference modelFAIX, Allison.Reference services review. 2014, Vol 42, Num 2, pp 305-319, issn 0090-7324, 15 p.Article