Creating Communities With PodcastingJOWITT, Angela L.Computers in libraries. 2008, Vol 28, Num 4, issn 1041-7915, 14-15, 54-56 [5 p.]Article

Die Einordnung des technischen Kundendienstes in den Reproduktionsprozess der Kombinate und seine Bedeutung für die Qualität ErzeugnisseDRUBE, O; KALITZKY, R; STREICH, R et al.Wissenschaftliche Zeitschrift der Technischen Hochschule Otto von Guericke Magdeburg. 1989, Vol 33, Num 1, pp 77-82, issn 0541-8933, 6 p.Article

Mind the Gap: Do Librarians Understand Service User Perspectives on Bibliotherapy?BREWSTER, Liz; SEN, Barbara; COX, Andrew et al.Library trends. 2013, Vol 61, Num 3, pp 569-586, issn 0024-2594, 18 p.Article

Dynamically adaptable mobile agents for scaleable software and service managementBRANDT, Raimund; HÖRTNAGL, Christian; REISER, Helmut et al.Journal of communication and networks. 2001, Vol 3, Num 4, pp 307-316, issn 1229-2370Article

Öffentlichkeitsarbeit und Literatur-propaganda an der Universitäts-bibliothek «A. M. Gorkij», Moskau = Publicité et documentation d'information à la bibliothèque universitaire A. M. Gorki à Moscou = Publicity and user literature in the library of the University A. M. Gorkij in MoscowPANCA, A. F.Zentralblatt für Bibliothekswesen. 1988, Vol 102, Num 8, pp 350-356, issn 0044-4081Article

Evaluation of children's servicesCHELTON, M. K.Library trends. 1987, Vol 35, Num 3, pp 463-484, issn 0024-2594Article

New turns for a new century: library services in the information eraHORNY, K. L.Library resources & technical services. 1987, Vol 31, Num 1, pp 6-11, issn 0024-2527Article

Getting the business community online; It's quite a different gameBOUMANS, J. M.International online information meeting. 9. sd, pp 289-293Conference Paper

News From the Field: Access Services Conference 2009SMITH, Fred W; SMITH, Lisa.Journal of access services. 2010, Vol 7, Num 3, pp 176-180, issn 1536-7967, 5 p.Article

Effect of a social services intervention among 911 repeat usersWEISS, Steven J; ERNST, Amy A; ONG, Margaret et al.The American journal of emergency medicine. 2005, Vol 23, Num 4, pp 492-496, issn 0735-6757, 5 p.Article

Writing the book on virtual businessDUFFY, B.Electronic library. 1997, Vol 15, Num 1, pp 56-58, issn 0264-0473Article

Ein Jahr Beratungsdienst «Retrospektive Konversion» im DBI = One year of consultation service in DBIWEBER, K.Bibliotheksdienst. 1993, Vol 27, Num 8, pp 1236-1237, issn 0006-1972Article

With a little help from our friendsCHALFOUN, E.College & research libraries news. 1987, Vol 48, Num 4, pp 181-183, issn 0099-0086Article

Managing NOT to charge feesDUBBERLY, R. A.American libraries (Chicago, IL). 1986, Vol 17, Num 9, pp 670-676, issn 0002-9769, 5 p.Article

The current trends and controversies in the literature of reference services and their implications for the practice of reference workRUCE, J; ORGREN, C. F.The Reference librarian. 1986, Num 14, pp 1-15, issn 0276-3877Article

Un concours pour l'innovationPAVLOVA, L. P.Sovetskoe bibliotekovedenie. 1986, Num 4, pp 72-75, issn 0134-6695Article

Customer care and billing - service differentiator in PCSPURKAYASTHA, S; RAMAMOORTHY, R; TYAGI, V et al.IEEE international symposium on personal wireless communications. 1996, pp 182-183, isbn 0-7803-3177-XConference Paper

Les services au public des bibliothèques et quelques questions sur leur classificationVOLKOVA, S. YI; RUSAVS'KA, N. S.Bibliotekoznavstvo i bibliografija. 1987, Num 27, pp 38-45Article

La contribution des clubs des bibliothèques à la formation esthétique de la jeunesseSOBOLEVA, A. A.Sovetskoe bibliotekovedenie. 1987, Num 2, pp 20-24, issn 0134-6695Article

The MNM service model: Refined views on generic service managementGARSCHHAMMER, M; HAUCK, R; KEMPTER, B et al.Journal of communication and networks. 2001, Vol 3, Num 4, pp 297-306, issn 1229-2370Article

Specific character of user services in corrective institutionsTARASHCHENKO, A.Naučnye i tehničeskie biblioteki SSSR. 1997, Num 5, pp 42-53, issn 0130-9765Article

Kundendienstleistungen : Das digitale Mobilkommunikationssystem Natel D GSM = Customers servicesEGGENBERGER, W; STADELMANN, T; RICKENBACHER, R et al.Technische Mitteilungen PTT. 1995, Vol 73, Num 2, pp 78-83, issn 0040-1471Article

FAX―An alternative delivery mechanismCADBURY, B. J. J.International online information meeting. 1990, pp 43-53, isbn 0-904933-75-XConference Paper

Classification des activités des bibliothèques en direction des massesVOLKOVA, S. I; RUSAVSKAYA, N. S.Sovetskoe bibliotekovedenie. 1988, Num 1, pp 61-68, issn 0134-6695Article

The funeral home library ― alive- by place to workATKINSON, W.Canadian library journal. 1988, Vol 45, Num 1, pp 29-32, issn 0008-4352Article