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Evidence of Excellence Based on the EFQM Model: A Case Study of the National Library and Archives of IranAZADEH, Fereydoon; ELAHEH HASSANZADEH DIZAJI; NESHAT, Narges et al.Libri (Copenhagen). 2013, Vol 63, Num 3, pp 240-249, issn 0024-2667, 10 p.Article