The Serpval scale : a multi-item instrument for measuring a consumer's personal values about a service offering
- Auteur
- FERNANDES, J. C1 ; LAGES, L. F2
Université d'Aix-Marseille 3. Institut d'Administration des Entreprises. (IAE), Aix-en-Provence, France (Funder/Sponsor)
[1] Ericsson Telecommunications, Portugal
[2] Universidade Nova de Lisboa, Portugal - Titre de la conférence
- International Research Seminar in Marketing
- Nom de la conférence
- International Research Seminar in Marketing (30 ; La Londe les Maures 2003-06-11)
- Source
International Research Seminar in Marketing. 2003, pp 229-244, 16 p ; ref : 4 p
- Type de document
- Conference Paper
- Langue
- English
- Mot clé (fr)
- COMPORTEMENT D'ACHAT COMPORTEMENT DU CONSOMMATEUR METHODE DE MESURE SERVICE AU PARTICULIER STRATEGIE MARKETING PORTUGAL
- Mot clé (en)
- BUYING BEHAVIOUR CONSUMER BEHAVIOUR MEASUREMENT METHOD PERSONAL SERVICE MARKETING STRATEGY PORTUGAL
- Mot clé (es)
- COMPORTAMIENTO DE COMPRA COMPORTAMIENTO DEL CONSUMIDOR METODO DE MEDIDA SERVICIO A PARTICULARES ESTRATEGIA MARKETING PORTUGAL
- Classification
- Francis
- 616 Doge / Gestion des entreprises / 616-3 Marketing
- Discipline
- Corporate management
- Provenance
- DOGE
- Base de données
- FRANCIS
- Identifiant INIST
- 15347708
Sauf mention contraire ci-dessus, le contenu de cette notice bibliographique peut être utilisé dans le cadre d’une licence CC BY 4.0 Inist-CNRS / Unless otherwise stated above, the content of this bibliographic record may be used under a CC BY 4.0 licence by Inist-CNRS / A menos que se haya señalado antes, el contenido de este registro bibliográfico puede ser utilizado al amparo de una licencia CC BY 4.0 Inist-CNRS
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